All case studiesLIVE PROJECT / DIAGNOSTIC OPERATIONS

ASD Diagnostics
Portal.

A role-based platform connecting patients, specialists, partner clinics and diagnostic services through controlled, traceable workflows.

Open the live portal Healthcare / Clinical workflows / Partner operations
ASD Diagnostics Portal secure patient login page
THE CHALLENGE

Different users.
Shared information.

A diagnostic journey involves more than booking an appointment or purchasing a laboratory test. Parents need clear choices and released documents. Specialists need relevant evidence and a controlled review process. Administrators need to manage services, prices, partners and orders.

When these activities are handled separately, information must be reconciled manually. Consent becomes harder to trace, catalogue details can drift and the difference between an internal draft and patient-ready information can become unclear.

The product needed to connect these activities without giving every participant the same information or permissions.

01Parents and patients
02Specialists
03Partner clinics
04Administrators
THE SOLUTION

Role-specific workflows on
one operational foundation.

Shared information connects the relevant parts of the service, while each participant receives a focused way to work.

01

Role-specific journeys

Parents manage onboarding, consent and released information. Specialists work with assigned cases, evidence and review workflows. Administrators coordinate products, partners and operations.

02

Diagnostic catalogue

Structured products include laboratory codes, partner associations, retail and wholesale values, preparation guidance, availability and spreadsheet import or export.

03

Consent by design

Required onboarding is separated from optional decisions about recording, transcription and AI assistance. Choices can be changed or withdrawn.

04

Clinical evidence

Uploaded results and documents are organised around the case. Uncertain extracted information can be flagged for review rather than treated as confirmed.

05

Human-reviewed AI

Drafting, specialist review, approval and patient release remain separate states. Approval never automatically publishes information to a parent.

06

Connected operations

Catalogue, specialist orders and store-facing processes exchange relevant product, order and payment information while protecting portal-owned clinical data.

DESIGN PRINCIPLES

Preparation is not publication.

The portal makes the next action clear, keeps source information traceable and presents uncertainty rather than disguising incomplete data as fact.

Access controls apply throughout processing and review, not only at login.

Draft

Information is prepared for professional review and correction.

Approved

A specialist confirms the content, without automatically sharing it.

Released

A separate decision makes approved information visible to the parent.

THE OUTCOME

A shared operational foundation for complex diagnostic services.

The portal connects catalogue administration, parent onboarding, consent, clinical evidence and specialist review. It is designed to reduce fragmented coordination and make responsibility clearer at each stage of the journey.

Measured time savings, adoption figures and clinical outcomes are intentionally excluded until supported by verified operational data.

Open ASD Diagnostics Portal